Job Description

Job Type: Full-Time Salary: $25-$28 Position Overview We are seeking a detail-oriented and proactive Account Manager to manage the full lifecycle of customer orders—from intake to final shipment. The ideal candidate will possess strong organizational and communication skills, with a focus on order accuracy, timely fulfillment, and cross-functional collaboration. This role requires daily interaction with internal teams such as Logistics, Purchasing, and Operations to ensure a seamless customer experience. Key Responsibilities Process all incoming customer orders and create sales orders within 24 hours of receipt. Monitor and update shipment tracking systems and internal dashboards. Coordinate with logistics personnel to schedule and confirm outbound shipments. Track order status and workflow using project management software. Respond promptly and professionally to internal and external communications. Maintain an active follow-up process to achieve optimal order fulfillment rates. Ensure a high level of accuracy in order entry and account maintenance. Utilize product knowledge to resolve customer concerns and recommend workflow improvements. Provide support coverage for team members as needed. Input and track select accounts using designated client-side platforms. Comply with all internal policies and applicable industry regulations. Promote a collaborative and respectful work culture across departments. Qualifications Education & Experience: High school diploma or equivalent required Prior experience in order management or customer account handling preferred Proficiency in Microsoft Outlook, Word, and Excel Experience using task or project tracking software (e.g., Asana or similar) Core Competencies: Strong verbal and written communication skills Exceptional attention to detail and organizational ability Ability to analyze and resolve order discrepancies or service issues Reliable, self-motivated, and able to prioritize tasks effectively Comfortable working both independently and in a team environment Additional Requirements Ability to remain seated for extended periods and perform standard computer-based tasks Regular use of verbal communication and listening skills Occasional light physical activity, including walking, reaching, and lifting Local and occasional out-of-area travel may be required Benefits: Health, Dental, Vision, 401(k), Paid Time Off, and more #IPRO How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Qualified applicants will be contacted for the next steps in the hiring process.

Job Tags

Full time, Local area,

Similar Jobs